FAQ

FAQ

Fibre replaces existing copper infrastructure such as telephone wires and other existing copper cable with a cable made up of thin glass strands. Fibre optic cables carry information through optical light based technology allowing information to be transmitted at much higher speeds.
The infrastructure provider is the company who lays the fibre into or above the ground in your neighbourhood (Eg. Vumatel or OpenServe). Internet Service Providers (ISPs) can then sell their fibre packages to consumers via one of these networks. View our supported networks >>.
The ISP is the company that provides you with your internet package. Your ISP package dictates what line speed you have, the amount of data you receive per month and the value added services provided with fibre such VOIP (Voice over internet protocol). View our supported networks >>.
Fibre To The Home (FTTH) is the delivery of signals and communications from optical fibre providing high speed internet access. FTTH is a relatively new method of providing higher and faster bandwidth to homes and small businesses, thereby enabling more active video, internet and voice engagement.
Chameleon Fibre is South Africa’s largest fibre reseller in the fibre space. We aim to find the best deals and packages for our users across most ISPs and infrastructure providers in South Africa.
Fibre is the latest advancement in South African broadband boasting high speeds for your home and business needs. It allows data to be transferred and downloaded at faster speeds than before!
From initial contact, the process of installing fibre into your home or small business should take on average 10-14 days.
Fibre infrastructure providers are working hard at getting to all areas as quickly as they can. Because fibre is hugely expensive to lay out an area needs to have expressed a large amount of interest in order for the infrastructure ISPs to consider launching in the area. Contact your local infrastructure provider today to express your interest!
No! Fibre is a completely separate cable that runs to your house and uses a Wi-Fi router to connect you to the line.
Visit chameleonfibre.co.za and enter your address. Results will display for your available networks, you can now click the expand filters at the top of the screen and to view for which network results you are viewing, those are the networks available in your area.